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SHIPPING & RETURNS

SHIPPING POLICY

We offer complimentary shipping on all orders over $100. Customers will receive a notification email with the tracking number when the package is sent. 


As of right now, we do not ship outside the United States

RETURN POLICY

If you are unhappy with an item that you have purchased from us, you may return it within 14 days of receipt. Shipping charges are non-refundable.


To return an item, please email us at jennyjoyjewelry@gmail.com with your order number to receive your return authorization. If item is defective or damaged in shipping, we will issue a pre-paid return shipping label. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice

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